FAQ

  1. HOW LONG DOES DELIVERY TAKE?
    Standard UK delivery takes 5-10 business days. 
    Express options may be available at checkout.
  2. DO YOU OFFER FREE SHIPPING?
    Yes! We offer free shipping on all UK orders 
    during our current promotion.
  3. WHAT IS YOUR RETURN POLICY?
    We accept returns within 30 days of purchase. 
    Items must be unused and in original packaging. 
    Contact us to start your return.
  4. HOW DO I TRACK MY ORDER?
    Once shipped, you'll receive a tracking number 
    by email. Use it to track your package online.
  5. WHAT PAYMENT METHODS DO YOU ACCEPT?
    We accept Visa, Mastercard, Apple Pay, Google Pay, 
    American Express — all secured by Shopify Payments.
  6. I RECEIVED A DAMAGED ITEM WHAT DO I DO?
    Contact us within 48 hours with a photo of the 
    item. We'll arrange a replacement or full refund 
    immediately.
  7. HOW DO I CONTACT SUPPORT?
    Use our Contact page or email us directly. 
    We respond within 24 hours, Monday to Saturday.